Press Release from Drs. Foster & Smith -
May 4, 2007
Only 1,174 customers affected - all contacted immediately by email, phone, or USPS
In a precautionary measure, Chenango Valley has expanded its recall list to include additional foods - even formulas with no wheat gluten or rice protein concentrate - that may have been processed utilizing the same equipment as previously-recalled products.
We have been informed today by Chenango Valley that two production lots of Drs. Foster & Smith Dry Adult Dog Food Lamb & Brown Rice Formula (see below) may have been processed sequentially after another product that has since tested positive for melamine.
Even though manufacturing equipment is thoroughly cleaned between production runs, and Drs. Foster & Smith Dry Adult Dog Food Lamb & Brown Rice Formula does NOT contain ANY wheat gluten or rice protein concentrate, we are participating in this precautionary recall with your dog's best health at heart.
| We know these are upsetting times for pet owners. Please rest assured that no confirmed illness or death has been reported from feeding Drs. Foster & Smith brand foods during any precautionary recall to date. |
The products affected by this expanded precautionary recall are:
If any of your bags of Lamb & Brown Rice Formula match the descriptions above, please discontinue feeding and contact us for a replacement bag at no charge for product or shipping. (To identify the "BEST BY" expiration date, please inspect the top right of the back label.)
Please call our Customer Care Team between 9am - 7pm CST at 1-800-239-7121 or email us at CustomerService@DrsFosterSmtih.com if you have any questions.
We are directly contacting all 1,174 customers affected by this precautionary recall by email, phone or USPS. If your pet has consumed any of the recalled food listed above and shows signs of illness (such as loss of appetite, lethargy and vomiting), you should consult with your veterinarian immediately.
While the levels of contact with melamine may be low, or non-existent, we will err on the side of caution and recall Drs. Foster & Smith Dry Adult Dog Food Lamb & Brown Rice Formula as the amount and mechanism of melamine - and the health risk associated with melamine - is not known.
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